Knowledge Base & Support Forum

We love your feedback and look forward to hearing from you. Our helpdesk includes a number of articles to get you started, and our feedback forums are a great place to post your ideas and vote up others.

Please share your stories to help us build a social hub product that best fits your needs.

How can we improve TwineSocial? →

Top ideas from the community

Knowledge Base

  1. Data Feeds →

    1. Importing Your Social Media Posts & Hashtags
    2. Removing a Feed
    3. Delete All Posts from a Feed
    4. How do I display content from a Facebook page I don't manage?
    5. How do I remove my personal Facebook page?

  2. Design →

    1. Removing Ads & TwineSocial Branding
    2. Custom CSS
    3. How do I constrain the height of my hub?
    4. Changing Lazy-Load Image
    5. Featuring your Twitter/Facebook Profile

  3. Security, Roles, & Permissions →

    1. Configuring Account Security & Roles
    2. Why Am I Seeing “Content should be loaded over SSL” messages?

  4. Embedding Your Social Hub →

    1. SquareSpace
    2. Auto Refreshing Hubs
    3. Choosing a Language/Locale
    4. How do I make my hub scroll inside my page?

  5. Filtering & Moderation →

    1. Can I Block Keywords, Users, Or Posts?
    2. Filtering Retweets
    3. Rules Engine

  6. Twine Javascript API →

    1. Integrating TwineSocial in a single page app
    2. Decoding SDK Tweets with Formatted URLs

  7. Managing My Account →

    1. Closing my TwineSocial Account

  8. Pricing & Billing →

    1. Viewing Invoices/Payment Receipts
    2. Change/Update your Credit Card information
    3. Is there a minimum contract length?
    4. How Do I Change Plans?

  9. Analytics →

    1. Overview: Analytics
    2. Google Analytics: Event Tracking

  10. All articles →

    1. Removing Ads & TwineSocial Branding
    2. Importing Your Social Media Posts & Hashtags
    3. How To Moderate Posts
    4. Configuring Account Security & Roles
    5. How do import Vine videos?
    40 articles →

Feedback and Knowledge Base

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